Privacy Policy

Overview

At clickTRUE, we are committed to protecting your privacy. This Privacy Policy describes how clickTRUE Pte. Ltd. (“clickTRUE”, “we” or “us”) collects, maintains, uses and shares information collected from www.clicktrue.biz (our “Site”). From time to time, there may be amendments to this Privacy Policy. These changes will be posted here and will take effect upon posting.

By using any of our services (“Services”) and voluntarily providing any information, you are acknowledging that you have read, understood and agreed to the provisions of this privacy policy. Your continued use of this site following the posting of any amendments to this Privacy Policy shall constitute your acceptance of such amendments.

Collection and Use of Information

While you browse our site, some information such as your name, email address, telephone number, occupation, company name, credit card information and additional information might be collected that may allow you to be identified (“Personal Information”). By providing your Personal Information, you are providing consent for it to be used for the below purposes as well as for our marketing database where we might communicate and promote our solutions.

Personal Information may be collected through the following processes.

(a) Subscription to newsletter:
When you subscribe to our newsletter, you will be asked to provide your email address, which we will use to deliver the requested information to. Should you no longer desire to receive updates from us, you may remove yourself from our list through the unsubscribe option in the newsletters.

(b) Downloading of freebies:
From time to time, we offer free ebooks, whitepapers and more. These downloads are available to you should you should initiate it by providing the required contact information. The information obtained will be used to deliver the requested information. It will also be used for our own marketing purposes, to promote services from us.

(c) Payment for Services:
In engaging us for our Services, we will retain your information in order to contact you with regards to the billing of our Services.

(d) Signing up for events/conferences:
If you sign up for our events and conferences, we will retain the information in order to follow up on your registration, to contact you with regards to changes in the events, and to respond to any inquiries you may have.

(e) Inquiries and requests for consultations:
We will use the information provided to contact you or your company to follow up on the consultation requests. We aim to respond to each request within 1-2 working days.

We will comply with the 9 Main Data Protection Obligations of the PDPA in our campaigns where personal data is collected.

We may use your personal information for the following purposes:

To carry out our marketing activities;
To enforce this Privacy Policy;
To respond to claims of any violation of our rights or those of any third parties;
To respond to your requests for customer service;
To protect the rights, property or personal safety of you, us, our users and the public; and as required or authorised by law

Security

We take precautions to protect your information, however, no data transmission over the Internet, by wireless device or over the air is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available. When you provide information to us, we will strive to prevent unauthorised access to your information, both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy Options

Should you wish to opt-out from our newsletters or promotional emails, you may do so through the unsubscribe option. Do note that it may take up to 24 hours to process your request.

Third Party Companies

We will never sell, rent, or share your personal information without your permission or as stated in this privacy policy.

Using Cookies

Cookies are small data files that your browser saves on your computer’s hard drive. clickTRUE uses cookies to gather non-personally-identifying information, to track visitor’s behaviour on the website and their website access preferences. This is to improve your experience when visiting our site and for us to deliver the most relevant information to you. If you wish to not have cookies placed on your computers, you should alter your browser’s settings to disable cookies.